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Privacy policy
Effective Date: July 2025
At YeAA (Youth Employment Assistance Australia), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, programs, and services.
1. Information We Collect
We may collect the following types of information:
• Personal details: name, age, email address, phone number, and postal address.
• Program-related information: enrolment forms, session notes, and progress tracking.
• NDIS-related information: funding details, plan type (Plan Managed or Self-Managed), and support needs.
• Technical information: IP address, browser type, and usage data when visiting our website.
2. How We Use Your Information
We use your information to:
• Deliver programs, mentoring, and activities tailored to your needs.
• Communicate with you about services, updates, and opportunities.
• Process enrolments, referrals, and funding requirements.
• Improve our website, services, and participant experience.
• Comply with legal and funding obligations.
3. Sharing Your Information
We respect your confidentiality. Your information may be shared only when:
• Required to deliver services (e.g., with mentors or support staff).
• Needed to meet NDIS or legal reporting requirements.
• You provide explicit consent to share with a third party.
• Required by law (e.g., in response to a court order).
We do not sell or rent your personal information to third parties.
4. Data Storage & Security
• All personal data is stored securely in compliance with Australian Privacy Principles.
• We take reasonable measures to protect your information from loss, misuse, or unauthorised access.
• Electronic data is encrypted, and physical files are stored securely.
5. Cookies & Website Use
• Our website may use cookies to improve functionality and track user activity.
• You can adjust your browser settings to refuse cookies, but some site features may not work correctly.
6. Accessing & Updating Your Information
You have the right to:
• Request access to the information we hold about you.
• Ask us to correct inaccurate or outdated information.
• Withdraw consent for certain types of data use, where applicable.
Requests can be made by contacting us directly.
7. Third-Party Links
Our website may contain links to external sites. YeAA is not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact us
We’re just a call or click away. Reach out today and let’s start the conversation. Simply fill out the contact form and submit.
Email: [email protected]}
